Delivery & Returns
Free, careful, 2-man delivery to your room of choice — and a 100-night trial for peace of mind.
Free 2-Man Delivery
Complimentary on orders over £500 to UK mainland, brought to your room of choice.
3–10 Working Days
Made to order and delivered within 3–10 working days. We call 24–48h ahead with an AM/PM slot.
100-Night Trial
Not the one? Arrange a return within 100 nights for a refund. Give your body 2–3 weeks to adjust first.
Optional services
White-Glove Assembly & Installation — £44.99
We build and position your new bed and remove all packaging.
Old Bed & Mattress Removal + Recycling — £99.99
We take away and responsibly recycle your old bed and mattress.
Packaging Take-Away & Clean-Up — £19.99
We remove all packaging so you don't have to.
Add any of these directly on the product page before you check out.
Returns & guarantee
Every frame is covered by a 10-year guaranteeagainst manufacturing faults; mattresses carry a 10-year guarantee.
If something isn't right, contact us within your 100-night trial and we'll arrange a collection and refund. Refunds are processed within ~10 working days of inspection.
We deliver to UK mainland. Some remote postcodes carry a surcharge or aren't covered — see below. Your exact delivery cost is always shown at checkout once you enter your postcode.
Remote-area surcharge
A £40 surcharge applies to these postcode areas (added at checkout):
AB, DD, EX, IP, KA, KY, LD, LL, PH, SA, TQ, KW, IV, PA, PL, CT, PO, DT
Areas we can't deliver to
We're currently unable to deliver to:
- Northern Ireland — all BT postcodes
- Scottish Highlands & islands — parts of IV, KW, PA, PH, and KA27–28
- Cornwall & Isles of Scilly — all TR postcodes
- Isle of Man (IM), Outer Hebrides (HS), Shetland (ZE)
- Channel Islands & Jersey (GY, JE)
In one of these areas? Contact us — we may still be able to help.